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1. Principles of management for quality projects / Michael C Carruthers

by Carruthers, Michael C.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : International Thomson Business Press : 1999Availability: Items available for reference: [Call number: red TS156 .C37] (1).

2. Guidebook on benchmarking for best practices

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Petaling Jaya : Perbadanan Produktiviti Negara, 2007Availability: Items available for loan: Main Library [Call number: HD62.15.G85 2007] (1).

3. Quality management : introduction to total Quality management for production,processing,and services / David L.Goetsch & Stanley B. Davis

by Goetsch, David L | Davis, Stanley, 1931- | Goetsch, David L. Introduction to total quality. 2nd ed. c1997.

Edition: 5th. ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, NJ : Pearson Prentice Hall, c2006Availability: Items available for loan: Main Library [Call number: HD62.15.G64 2006] (1).

4. Total quality management handbook / Jack Hradesky

by Hradesky, John L.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, 1995Availability: Items available for loan: Main Library [Call number: TS156.H73] (1).

5. Cases in total quality management : manufacturing and services / Jay H. Heizer, Jay Nathan

by Heizer, Jay H | Nathan, Jay.

Material type: book Book; Format: print ; Literary form: Not fiction ; Audience: Pre-adolescent; Publisher: Cincinnati, Ohio : South-Western College Pub., 1998Other title: Total quality management | Manufacturing and services.Availability: Items available for loan: Main Library [Call number: HD62.15.H45] (1).

6. Sistem pengurusan kualiti MS ISO 9000 dalam pendidikan : konsep & aplikasi di sekolah / Rushami Zien Yusoff, [et.al.]

by Kamarulzaman Md.Ali | Mohd.Suan Madon | Azran Mohamad.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Sintok : Penerbit Universiti Utara Malaysia, 1999Availability: Items available for loan: Main Library [Call number: LB2965.S57] (1).

7. Pengurusan kualiti menyeluruh John S. Oakland penterjemah Mohamad Salmi Mohd Sohod

by Oakland, John S | Mohamad Salmi Mohd Sohod.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Kuala Lumpur : DBP, 1995Availability: Items available for loan: Main Library [Call number: TS156.O16] (1).

8. Total quality organisation ; balance & harmony for excellence by Thomas J. Barry

by Barry, Thomas J.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Sintok : Penerbit Universiti Utara Malaysia . 2001Availability: Items available for loan: Main Library [Call number: HD62.15.B37 ] (1).

9. Training for total quality management / David R. Jeffries, Peter Reynolds and Bill Evans

by Jeffries, David R | Reynolds. Peter. 1947- | Evans. Bill. 1948-.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Kogan Page, c1996Availability: Items available for loan: Main Library [Call number: HD62.15.J44 1996 ] (1).

10. Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis.

by Goetsch, David L | Davis, Stanley, 1931- | Goetsch, David L. Introduction to total quality.

Edition: 3rd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, NJ : Prentice Hall, 2000Availability: Items available for loan: Main Library [Call number: HD62.15.G64 2000] (2).

11. Manual TQM dalam pendidikan : kualiti pendidikan bertaraf dunia / Rushami Zien Yusoff, Mohd. Salmi Mohd. Sohod, Ahmad Shafiai Uda Jaafar

by Rushami Zien Yusoff | Mohd.Salmi Mohd Sohod | Ahmad Shafiai Uda Jaafar.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Sintok : Penerbit Universiti Utara Malaysia 2001Availability: Items available for loan: Main Library [Call number: LB2822.82.R87] (1).

12. Total quality management : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch

by George, Stephen, 1948- | Weimerskirch, Arnold, 1936-.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : John Wiley, c1998Availability: Items available for loan: Main Library [Call number: HD62.15.G463 1998] (1).

13. Beyond total quality management : toward the emerging paradigm / Greg Bounds ... [et al.]

by Bounds, Gregory M.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, 1994Availability: Items available for loan: Main Library [Call number: HD62.15.B49] (1).

14. Improving software quality : an insider's guide to TQM / Lowell Jay Arthur.

by Arthur, Lowell Jay, 1951-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : J. Wiley, 1993Availability: Items available for loan: Main Library [Call number: QA76.76.Q35.A78 ] (1).

15. TQManager : a practical guide for managing in a total quality organization / Warren H. Schmidt, Jerome P. Finnigan

by Schmidt, Warren H | Finnigan, Jerome P, 1935-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: San Fransisco : Jossey-Bass, c1993Availability: Items available for loan: Main Library [Call number: HD62.15.S363 ] (1).

16. Quality in action : 93 lessons in leadership, participation, and measurement / Patrick L. Townsend and Joan E. Gebhardt

by Townsend, Patrick L | Gebhardt, Joan E.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : John Wiley & Sons, Inc., 1992Availability: Items available for loan: Main Library [Call number: HD62.15.T69 ] (1).

17. Excellence is a habit : how to avoid quality burnout / Thomas J Barry.

by Barry, Thomas J, 1941-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Kuala Lumpur : Golden Books Centre ; 1996Availability: Items available for loan: Main Library [Call number: HD30.28.B37] (1).

18. The management and control of quality / James R. Evan.

by Evan, James R | Lindsay, William M.

Edition: 5th ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Australia : South-Western : 2001Availability: Items available for loan: Main Library [Call number: TS156.E92 2001] (2).

19. Quality management systems : a practical guide / Howard S. Gitlow.

by Gitlow, Howard S.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boca Raton, Fla. : St. Lucie Press, c2001Availability: Items available for loan: Main Library [Call number: HD 62.15.G57] (1).

20. Rethinking TQM and making it work / Naceur Jabnoun

by Jabnoun, Naceur.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Petaling Jaya : Prentice Hall, c1999Availability: Items available for reference: [Call number: HD62.15.J33 ] (1).