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1. Panduan pengguna.

Edition: 4th ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Putrajaya : Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna, 2004Availability: Items available for loan: Main Library [Call number: HC445.5.Z9.P36 2004] (2). Items available for reference: [Call number: HC445.5.Z9 .P36 2004] (1), [Call number: mal HC445.5.Z9.P36 2004] (1).

2. How to complain and get results : a CAP guide learn from the mistakes of others based on actual complaints handled by CAP.

by Persatuan Pengguna Pulau Pinang.

Edition: New ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Pulau Pinang : Consumers' Association of Penang, 2003Availability: Items available for reference: [Call number: mal HF5415.5 .H69 2003] (1).