Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton.
By: Kaplan,Robert S [author.].
Contributor(s): Norton, David P [author].
Material type:
Item type | Current location | Call number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|
Book | Main Library Open Shelf Collection | HD30.28 .K35443 2004 (Browse shelf) | Available | Donation | 1000092229 |
Includes bibliographical references and index.
Strategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
Kumpulan Darul Ehsan Berhad (KDEB); Donation; 1; 20170523; 0000094842
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