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Communication skills for the healthcare professional

By: McCorry.
Contributor(s): Mason, Jeff, 1961.
Material type: materialTypeLabelBookPublisher: Philadelphia : Wolters Kluwer Health, lippincott Williams & Wilkins, c2011Edition: 1st ed.Description: xii, 251 p. : ill. ; 25cm.ISBN: 9781582558141; 1582558140.Subject(s): Communication | Professional-Patient Relations | Allied Health Personnel | Problems and ExercisesGenre/Form: Problems and Exercises
Contents:
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.
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Includes bibliographical references and index

The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.

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