Includes bibliographical references and index.

The first three minutes / Donald J. Cegala -- Staying out of the line of fire : a medical student learns about bad news delivery / Teresa L. Thompson and Catherine Gillotti -- Problematic discharge from physical therapy : communicating about uncertainty and profound values / Austin S. Babrow and David O'Connor Dinn -- "I want you to put me in the grave with all my limbs" : the meaning of active health participation / Barbara F. Sharf, Paul Haidet, and Tony L. Kroll -- Direct marketing directs health care relationships? : the role of direct-to-consumer advertising of prescription drugs in physician-patient communication / Rebecca J. Welch Cline and Henry N. Young -- Communication and shared decision making in context : choosing between reasonable options / Carma L. Bylund and Rebecca S. Imes -- Negotiating cancer care through communication / Dan O'Hair, Sharlene R. Thompson, and Lisa Sparks -- Explanations of illness : a bridge to understanding / Timothy M. Edgar, Dawn W. Satterfield, and Bryan B. Whaley -- Talking to children about illness / Jenifer E. Kopfman and Eileen Berlin Ray -- A treatment team approach : the negotiation of rehabilitation goals for survivors of traumatic brain injury / Kami J. Silk -- Communication accommodation in counseling / Lisa Murray-Johnson and Cat McGrew -- Social identity and stigma management for people living with HIV / Lance S. Rintamaki and Dale E. Brashers -- "Every breast cancer is different" : illness narratives and the management of identity in breast cancer / Leigh Arden Ford and Brigitte Cobbs Christmon -- "They make us miserable in the name of helping us" : communication of persons with visible and invisible disabilities / Dawn O. Braithwaite and Phyllis Japp --

Communicating about family history in an age of genomic health care : expanding the role of genetic counseling / Roxanne L. Parrott and Judith Weiner -- Catching up with Down syndrome : parents' experiences in dealing with the medical and therapeutic communities / Carol Bishop Mills -- Grieving families : social support after the death of a loved one / Craig R. Hullett -- Negotiating communication challenges while experiencing Alzheimer's disease : the case of one Hispanic family / Lyle J. Flint, Jim L. Query, Jr., and Alyssa Parrish -- Finding the right place : social interaction and life transitions among the elderly / Margaret J. Pitts, Janice L. Krieger, and Jon F. Nussbaum -- Role negotiation, stress, and burnout : a day in the life of "supernurse" / Julie Apker -- Medical care, health insurance, and family resources : complications to otherwise good news / George B. Ray -- Enhancing culturally competent health communication : constructing understanding between providers and culturally diverse patients / Claudia V. Angelelli and Patricia Geist-Martin -- The patient in 4 : framing and sense-making in emergency medicine / Alexandra G. Murphy ... [et al.] -- Reorganized medical practice : an institutional perspective on neonatal care/ John C. Lammers, Kristin A. Lindholm, and Heidi M. Hazeu -- Making empowerment work : medical center soars in satisfaction ratings / Athena du Pre -- No, everybody doesn't : changing mistaken notions of the extent of drinking on a college campus / Linda C. Lederman and Lea P. Stewart -- Personal stories and public activism : the implications of Michael J. Fox's public health narrative for policy and perspectives / Christina S. Beck -- Journey of life : a radio soap opera on family planning in Ethiopia / Kim Witte -- Narrowing the digital divide to overcome disparities in care / Gary L. Kreps.