McCorry

Communication skills for the healthcare professional - 1st ed - Philadelphia : Wolters Kluwer Health, lippincott Williams & Wilkins, c2011. - xii, 251 p. : ill. ; 25cm.

Includes bibliographical references and index

The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.

9781582558141 1582558140


Communication
Professional-Patient Relations
Allied Health Personnel
Problems and Exercises


Problems and Exercises

W 18.2